FAQ

Charging Session

The charging station is not working and I cannot charge.

How can I change my contract information?

How can I view my invoice?

How can I change my payment method?

What is Plug & Charge?

Telephone:: 0120-503-709
E-Mail:: contact-jp@charging-service.audi
Our service team is available at the following times:: Monday to Friday 9am - 7pm; Saturday to Sunday (including holidays) 9am - 6pm

* The cost of the call depends on the country and network you're calling from.