Electrify your Future

Join one of the largest public charging networks in Japan – and access 200.121 charge points*.

Get started

Explore the e-tron Charging Service

1. Register for the e-tron Charging Service

Get to know our tariff and register.

2. Activate your card

Activate your card and download the myAudi app to access 200.121 charge points* across Japan.

3. Explore our network

Find your next charge point using our map.

4. Start charging

Use your charging card or the myAudi app to start your charging session.

1. Get to know our tariff
2. Activate card
3. Explore network
4. Start charging

Get to know our tariff and register.

The ultimate in e-mobility

Full price transparency through standardised prices

You can use the e-tron Charging Service at standardised prices and keep track of your expenses at any time. You only pay one price per market, depending on the charging speed.

Easy access - seamlessly integrated

Enjoy electric mobility across national borders and providers - one contract, one card, one single access. Search and find charging stations using the navigation system or the myAudi app.

All essentials at a glance online - via myAudi

You can find an overview of your usage and invoices online in the myAudi portal, providing a full overview of all your charging events. You can also easily book and manage your contract from home.

Search for charge points

Filter to find the most suitable charging station near you, and check its availability.

Find a charge point near you

Join today and charge your Audi anywhere, anytime

Get started


There are two ways to redeem your voucher: either directly during registration or later in the customer area.
During registration:
You can enter your voucher code in the "Vouchers" field in the last step of registration.
In the customer area:

Log in to your customer account.
- Go to "Contracts".
- Go to "Add a voucher".
- Enter your code number in the free voucher field.
- Go to "Check voucher".

If you need further assistance, please contact Customer Service, whose contact details can be found on our website in the Support section under "Contact Support".

If you cannot start a charging session, please take into consideration the following recommendations:

Please check in advance, if the charge point is avaiable or out of order within the app.

For the authentication via app, please first check whether the charging station supports authentication via app or QR code. You can find out by clicking on the charging station in your app. If it does, it is recommended to use the "Start" button in the app instead of scanning the QR code placed on the charging station.

In case of technical or physical problems, contact the charge point operator first. You can find the operator's service hotline on the charging station.

If the problem still remains, please contact your customer service hotline which you can find under the support page "contact support" on the website.

You can view and download your invoice in our Web Portal:
Log in to your customer account.
- Click on "invoice"
- Click on " ⤓ " to download the invoice PDF
- Click on the PDF file and open it

You can change your payment method in our Web Portal.
To change your credit card information:
- Log in to your customer account
- Click on "account"
- Scroll down to "Payment details"
- Click on the edit function on the right (pencil icon).

View all FAQs

* Compatibility of connectors depends on car model.